FAQ:
1. Are you a factory or trading company?
We are a professional manufacturer for all kinds of feed machinery, packaging machine, industry robot, automatic control system that set up more than 12 years. We always pay attention to the development of the industry. We can give a discount according to the quantity of machine you purchase.
2. How long can I get feedback after inquiry?
We will reply you within 10 hours in working day.
3. Where is your factory located? How can I visit there?
Our factory is located in Anshan City, Liaoning Province, China, which is just one hour driving from Shenyang Airport(IATA:SHE, ICAO:ZYTX), Welcome to visit our factory.
4. Delivery time
Machines & molds order takes 30 work days after pre-payment received.
5. What is the package? Is it suitable for shipment?
Machines will be packed by the standard wooden case or PE film wrapping.
6. Payment term
L/C, T/T, DP,DA all available
7. Can I trust you?
Sure, we are the manufacturer certified by BV.
8. How long is the warranty for machines?
Machines warranty is 12 months from installation & commissioning.
9. How' s your after-sale service?
after sales support and service is very important to customers and we will respond to you soon if parts are required they would be sent to you by international courier within 48 hours.
10. Can you engineer come to our place to help with machine installation & commission?
Yes, our engineers are available to travel to your place. Round flight tickets & accommodation will be at your cost.
11. How to send my inquiry?
You can contact us by email, phone call, Instant Messenger (WhatsApp, WeChat, Skype)
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